Service Request Ticket - # 23184

Service Request Information

CONTACT Name Tucker, Jon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2007 03:16 PM
Department Student Engagement Phone 88063
Location Email tuckerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070439[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 780F1F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:70:8B:5C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 09, 2007 04:40 PM 
Task reassigned to Brian Witt.
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Brian Witt Nov 09, 2007 04:39 PM 
Self resolved!
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Brian Witt Nov 09, 2007 04:39 PM 
He does have admin privs......
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Christian Mendez Nov 09, 2007 03:17 PM 
Jon called said that Brian just helped him set  
up his new machine, but he forgot to ask for 
Active X Control installed.

He will be at his office until 5pm today.
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