Service Request Ticket - # 23185

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2007 03:52 PM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030721[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag BVC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. BVC0Y41 Location Storage Was Lori Palmer

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FE:C0

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 19, 2007 02:37 PM 
Closing the task, as I've not heard back from 
the user.  I'll send her an email letting her 
know.
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Brian Witt Nov 16, 2007 04:30 PM 
Still awaiting feedback
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Brian Witt Nov 16, 2007 10:49 AM 
Sent an email regarding the issue
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Brian Witt Nov 12, 2007 12:36 PM 
Left another VM
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Adam Shinn Nov 09, 2007 04:39 PM 
Task reassigned to Brian Witt.
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Brian Witt Nov 09, 2007 04:30 PM 
Both users need to be there. One is currently out.
 Left a VM asking for a time when they will both
be there.
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Brian Witt Nov 09, 2007 04:24 PM 
On it
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Joe Crowe Nov 09, 2007 04:20 PM 
Probably use Outlook to do this.
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Christian Mendez Nov 09, 2007 03:54 PM 
She has a folder in her communicaitons express 
mail that would like to xfer to someone else:

Dual Enrollment is name of folder she wants to go 
to daviss@wou.edu : shirley davis

WOUE folder: she wants it to go to 
palmerl@wou.edu : laurie palmer

She will be here until 5pm today, and is 
available Monday and Tuesdays at her office.
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