Service Request Ticket - # 23189

Service Request Information

CONTACT Name Comber, Ed   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2007 07:46 AM
Department Humanities Division Phone 88713
Location Email combere@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040425[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex SX280, Pentium 4, 2.80GHz, 1M, 800MHz
Serial No. DS9TY51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office 2003 Pro License from P0049802
TECHS Submitted by Jacobi Keller Contact jkeller@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Nov 12, 2007 02:41 PM 
Replaced this machine today. It's working now.
 Add Attachment
Joe Crowe Nov 12, 2007 01:42 PM 
Task reassigned to Brad Dougherty.
 Add Attachment
Jacobi Keller Nov 12, 2007 07:55 AM 
Note: He is in classroom HSS 332
 Add Attachment
Jacobi Keller Nov 12, 2007 07:51 AM 
System Locked out, Reset multiple times and given 
prompt: "Press F1 to continue F2 to run setup" 
but neither work and system appears frozen.

He has classroom presentations today at 08:15 and 
needs assistance ASAP
 Add Attachment