Service Request Ticket - # 23205

Service Request Information

CONTACT Name France, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2007 10:35 AM
Department Registrar’s Office Phone 88189
Location Email francen@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050776[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. CPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:F1

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
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Public
Entered by Date Memo
Jonathan Guillen Nov 12, 2007 10:47 AM 
User called back. She requested that the task be
closed since she found another version of the
document and brought it up to date.
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Jonathan Guillen Nov 12, 2007 10:37 AM 
file name is "WOU Policies General Info 2007 OUS
Colleges.doc" - She was working on it today. She
saved and closed it and sent it in an email
attachment, but now she is unable to open the
original document. Word said that the file may be
corrupt.
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