Service Request Ticket - # 23206

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2007 11:15 AM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030630[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BTC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:81

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Nov 26, 2007 04:11 PM 
That's 2 hours of my life I'll never get back... I
reinstalled everything and it worked again. All
this because he used Palm Desktop once! Well it's
done so I'm closing the task.
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Skyler Gregory Nov 26, 2007 02:05 PM 
Task reassigned to Skyler Gregory.
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Cinthya Mendez-Garcia Nov 14, 2007 04:19 PM 
Called saying he is still having the same 
problem, says it is urgent...
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Courtney Wehner Nov 12, 2007 11:16 AM 
He said today is the first time he noticed a 
problem with this. if he makes appointments in 
Outlook, they will not show up on his Palm. He 
will be in his office.
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