Service Request Ticket - # 23209

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2007 01:44 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070433[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 7CYXYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:69:45:8E

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Entered by Date Memo
Brian Witt Nov 12, 2007 04:41 PM 
Was trying to boot from the network.  Changed to
boot to the HD
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Brian Witt Nov 12, 2007 04:30 PM 
ok ill look into it
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Della Kobbe Nov 12, 2007 03:14 PM 
Called back and will be at 88656 for the rest of 
the day
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Della Kobbe Nov 12, 2007 02:36 PM 
She called back and it is still not working
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Audrey Sundkvist Nov 12, 2007 01:55 PM 
Angie said it is working fine now. (??)
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Della Kobbe Nov 12, 2007 01:45 PM 
Nothing is working on her computer. She is unable 
to do anything.
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