Service Request Ticket

Service Request Information

CONTACT	Name	Bullis, Lori	Date	Nov 13, 2007 11:27 AM
	Department	Library & Media Services	Phone	88884
	Location		Email	bullisl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060737 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Mac mini #Z0DM
	Serial No.	G87222GMW0D	Location	PDR 2023 Giveaway
	CPU	Intel Duo Core T2400(2MB/1.83GHz/667MHz)
	OS		Software	Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,
	Wired NIC	00:16:CB:A9:CE:F0
	Wireless NIC	00:17:F2:53:D2:ED

TECHS	Submitted by	Courtney Carlson	Contact	ccarlso@wou.edu	88925
	Primary Technician		Contact	crowej@wou.edu	88955

Entered by	Date	Memo
Joe Crowe			Email Public
Entered by	Date	Memo
Joe Crowe	Nov 13, 2007 02:53 PM	Task reassigned to Joe Crowe.	Add Attachment
Courtney Carlson	Nov 13, 2007 11:28 AM	**This is an email** Hi, I just completed Scott Carter's PDF Creation workshop and the computers in HL108 are extremely slow loading programs, saving, etc. The computer I worked on was HL1 108 Lab 4 / 20060737. Please let me know if you have questions. Lori Davidson ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Lori Davidson Collection Development Unit Support Coordinator Interlibrary Loan Hamersly Library & Media Services Western Oregon University 345 N. Monmouth Avenue Monmouth, OR 97361 (503) 838-8884 davidsol@wou.edu	Add Attachment