Service Request Ticket - # 23239

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2007 03:17 PM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 26, 2007 05:34 PM 
Task reassigned to Brian Witt.
 Add Attachment
Brian Witt Nov 26, 2007 05:34 PM 
I set up the machine to their exact
specifications.  The info desk machine appears to
be functioning correctly.  I will inquire about
that tomorrow.
Add Attachment
Courtney Wehner Nov 14, 2007 08:17 AM 
I skyped the techs.
 Add Attachment
Courtney Wehner Nov 14, 2007 08:17 AM 
Lori called back this morning and said one of the 
computers that has been set up is not responding 
correctly. WOU# 20070139[Edit Inv]. She said she would 
explain more when someone came down to finish 
setup on the other computers.
 Add Attachment
Tricia Flaherty Nov 13, 2007 03:18 PM 
This is in tech inbox#3 with setup sheet and 
monitor below
Station specific info:
2 monitors (take 20031036)leave other but record 
in inventory(see below), LPT1 attached HP 
LJ1100,  base of Library software, 
Dreamweaver MX, Marc Edit, Photoshop 7, Acrobat 
Pro, MS Publisher, Pidgin, Clio, and Clio Request
, inventory lists this station as having the 
following monitors W#20031036[Edit Inv] & W# unknown FP, 
Please update inventory records and indicate what 
is actually brought back
 Add Attachment