Service Request Ticket - # 23241

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2007 07:59 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040981[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. FH42P71 Location PDR

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:D1:4D:A1


Wireless NIC 00:12:F0:88:47:29

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 20, 2007 02:02 PM 
Repaired and delivered
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Brian Witt Nov 14, 2007 03:50 PM 
Task reassigned to Joe Crowe.
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Brian Witt Nov 14, 2007 01:40 PM 
Left Lori an email with an update
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Brian Witt Nov 14, 2007 12:18 PM 
Laptop is on his desk
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Brian Witt Nov 14, 2007 12:18 PM 
Joe is going to replace the keyboard and touchpad.
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Brian Witt Nov 14, 2007 11:01 AM 
Task reassigned to Brian Witt.
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Patrick Shanley Nov 13, 2007 08:00 PM 
A library laptop is broken and isn't working 
properly the mouse touch pad doesn't register and 
the CT is broken off
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