Service Request Ticket - # 23242

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2007 07:30 AM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010804[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.7Ghz
Serial No. 40WGJ11 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 from P0052634

Wired NIC 00:02:B3:AA:8A:36

TECHS Submitted by Kyung Han Contact KHan06@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Nov 14, 2007 01:22 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Nov 14, 2007 01:21 PM 
or=for
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Audrey Sundkvist Nov 14, 2007 01:21 PM 
I tried to set these up yesterday, but whenever I
call anyone they didn't answer the phone. Also,
there are already tasks or these machines under
new equipment setup.
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Courtney Wehner Nov 14, 2007 11:59 AM 
I skyped the techs.
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Courtney Wehner Nov 14, 2007 11:59 AM 
She called back and wanted to know if Chelsea's 
computer will be moved soon. It really needs to 
be done she said.
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Kyung Han Nov 14, 2007 07:45 AM 
Her location is different from Jill Summers and 
it is WC 145.
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Kyung Han Nov 14, 2007 07:32 AM 
She was wondering if we could replace Chelsea 
Blatners computer ASAP because her computer is 
not working. She will call in later today to 
provide us with the WOU# of the computer.
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