Service Request Ticket - # 23245

Service Request Information

CONTACT Name Gingerich, Terry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2007 09:47 AM
Department Criminal Justice Phone 88854
Location Email gingert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060217[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 1P2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A4:CA:D2

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 14, 2007 04:36 PM 
Task reassigned to Brian Witt.
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Brian Witt Nov 14, 2007 04:36 PM 
Joe fixed it. He fixes everything.
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Brian Witt Nov 14, 2007 01:18 PM 
Joe is working on a fix
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Courtney Wehner Nov 14, 2007 09:48 AM 
This happened last week and it worked for one 
day.  Now he has no access. It is ok to remote in 
or he will be in his office all day except 
between 1-2.  He is in Maaske 213
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