Service Request Ticket - # 23246

Service Request Information

CONTACT Name Bergeron, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2007 10:03 AM
Department Creative Arts/Music Phone 88802
Location Email berge@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030048[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 17in Flat Panel Monitor
Serial No. MX-08G152-47605-373-ACN9 Location PDR
TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Nov 19, 2007 02:29 PM 
Closing the task.
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Skyler Gregory Nov 19, 2007 02:29 PM 
All is well with the other programs also. I
installed them on his account so that there's no
way they won't work.
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Skyler Gregory Nov 19, 2007 02:28 PM 
I gave him rights for now.
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Audrey Sundkvist Nov 19, 2007 02:04 PM 
Task reassigned to Skyler Gregory.
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Audrey Sundkvist Nov 19, 2007 02:04 PM 
I went over to help with this and Skyler was at
the instructor's station doing it already! (:
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Courtney Wehner Nov 19, 2007 11:24 AM 
I ksyped the techs.
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Courtney Wehner Nov 19, 2007 11:23 AM 
He needs Finale working by Wednesday at his 10a 
class. BUT, he needs ITunes working today before 
his 2p class.
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Courtney Wehner Nov 19, 2007 11:22 AM 
When he tries to use Finale, it tells him it was 
not installed correctly. It will not open for 
him. ITunes will not open either. It tells 
him "This only works with an installed copy."
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Brian Witt Nov 16, 2007 04:28 PM 
Installed Finale 2007
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Brian Witt Nov 16, 2007 12:05 PM 
There is class in the room all day
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Myron Hoeckle (Student) Nov 16, 2007 10:52 AM 
Task reassigned to Brian Witt.
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Myron Hoeckle (Student) Nov 16, 2007 10:35 AM 
called and talked to Joe he said that we have a
site license of this software.
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Myron Hoeckle (Student) Nov 16, 2007 10:27 AM 
he must have been in class when he called, because
I stopped by his office to give him an update of
the situation, and I saw that his schedule states
that he is in Music Theory.
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Myron Hoeckle (Student) Nov 16, 2007 10:21 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Nov 16, 2007 10:21 AM 
heading there.
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Courtney Wehner Nov 16, 2007 10:07 AM 
I skyped the techs.
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Courtney Wehner Nov 16, 2007 10:06 AM 
He called back to check the status, would love to 
have it there by Monday.
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Brian Witt Nov 14, 2007 12:35 PM 
Tom says he needs 'Finale' installed on the
instructors station in 122.  He says Kevin (ext.
88274) has the install cd.  I left Kevin a VM
asking when we can get the the install cd.
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Courtney Wehner Nov 14, 2007 10:03 AM 
He is standing in front of a bunch of students 
trying to hold class.  needs this equipment now.  
Please
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