Service Request Ticket - # 23251

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2007 12:51 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050145[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 562WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:5B:3B

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 19, 2007 03:35 PM 
Machine is all go to go!
 Add Attachment
Brian Witt Nov 19, 2007 02:36 PM 
Installed the machine.  Currently running 
updates at the library, since I didn't get a 
chance at UCS.
Add Attachment
Brian Witt Nov 19, 2007 11:37 AM 
Machine is imaged and on my desk
 Add Attachment
Brian Witt Nov 16, 2007 01:06 PM 
Wow, this machine is toast as far as loading an os
is concerned.  Took it back to UCS to reimage.  I
made them document the fact that I took it.
Add Attachment
Brian Witt Nov 14, 2007 03:50 PM 
Task reassigned to Brian Witt.
 Add Attachment
Courtney Wehner Nov 14, 2007 12:52 PM 
She just found the computer like this now. It was 
the last available computer and that is how they 
noticed it. She cannot do anything to get the 
start up mode to close out.
Add Attachment