Service Request Ticket - # 23255

Service Request Information

CONTACT Name Yang, Neng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2007 02:20 PM
Department International Education & Development Phone 88590
Location Email yangn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070502[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D430, Intel Core2 Duo, 1.20GHz
Serial No. 3T9H2F1 Location PDR

CPU Intel Core 2 Duo T7600(4MB/2,33GHz/667)


OS Unknown Software , downgraded to WIN XP Pro, MS Office 2003 Pro from P0054544 transfered from W#20050758, share with W#20030843 Adobe Creative Suite Prem v2 from P0056876 Macromedia Contribute 3 with CPS from P0056987

Wired NIC 00:1C:23:1F:1D:09


Wireless NIC 00:1C:BF:4A:C3:19

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Nov 15, 2007 09:56 AM 
He was there. I gave him the laptop, had him log
in and let him borrow a mouse while he's gone. He
was pretty happy.
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Skyler Gregory Nov 15, 2007 09:32 AM 
Everything is installed and updated. I called but
got no answer. I'll go down there and see if he's
around but not in his office.
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Skyler Gregory Nov 15, 2007 08:43 AM 
Task reassigned to Skyler Gregory.
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Brian Witt Nov 14, 2007 04:42 PM 
OK....
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Tricia Flaherty Nov 14, 2007 02:23 PM 
I gave this laptop to skylar with setup 
sheet...Good luck
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