Service Request Ticket - # 23261

Service Request Information

CONTACT Name Sullivan-Vance, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2007 06:12 PM
Department Student Success & Advising Office Phone 88389
Location Email sullivak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Carlson Nov 14, 2007 06:26 PM 
Thin Client 20050044[Edit Inv]
Gives error message bouncing around as screen 
saver that says "external video source"
Moving mouse or hitting keyboard it stays up.

Thin client 0049
black screen...

I asked her to try unplugging machines and while 
I was getting details her coworker did so and the 
problem was resolved.

Closing task.
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