Service Request Ticket - # 23266

Service Request Information

CONTACT Name Bybee, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 15, 2007 09:17 AM
Department Telecommunications Phone 88010
Location Email bybeet@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030743[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 43F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:38:87

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 19, 2007 08:46 AM 
Called to confirm that this is okay.
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Joan Guralnick Nov 15, 2007 12:24 PM 
Do you think this has been taken care of?
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Joan Guralnick Nov 15, 2007 12:24 PM 
Task reassigned to Joe Crowe.
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Joan Guralnick Nov 15, 2007 09:18 AM 
She says that Bill was also having trouble 
printing to Timber this morning.  she doesn't 
know if he was successful or not.  I was able to 
print to my duplex instance of Timber but not 
radar/timber
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