Service Request Ticket - # 23268

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 15, 2007 09:24 AM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060415[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Thin Client #NTC-15Z-00
Serial No. 0639BB8082 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3C:83:66

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Nov 21, 2007 09:41 AM 
I copied the vkey app to her desktop and told her
she had to run it every time she logs in.
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Myron Hoeckle (Student) Nov 21, 2007 08:42 AM 
Task reassigned to Brad Dougherty.
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Myron Hoeckle (Student) Nov 21, 2007 08:29 AM 
she is on the thin client which makes it a task of
higher power to me.
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Myron Hoeckle (Student) Nov 20, 2007 02:58 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Nov 20, 2007 02:56 PM 
Located on T:
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Christian Mendez Nov 15, 2007 09:26 AM 
She is using Banner and would like her # pad 
ADDITION symbol to be changed to a V because it 
makes her life easier when entering database.

She is located in Business 101J and her NEW 
CONTACT NUMBER IS: 88932
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