Service Request Ticket - # 23294

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2007 08:13 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051129[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00C3 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8F:6F

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Courtney Wehner Nov 16, 2007 08:19 AM 
She called back and said most of them are coming 
up now with the correct screen. There is still 
one left that has a black screen.
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Courtney Wehner Nov 16, 2007 08:18 AM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Myron Hoeckle (Student) Nov 16, 2007 08:15 AM 
Task reassigned to Myron Hoeckle.
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Courtney Wehner Nov 16, 2007 08:15 AM 
She cannot get them to do anything. She has tried 
what she normally would to get a thin client 
working but that does not help.
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