Service Request Ticket - # 23303

Service Request Information

CONTACT Name Kindrick, Roy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2007 11:17 AM
Department Western Community Policing Institute Phone 14005
Location Email kindricr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060394[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 19in LCD monitor #1907FP
Serial No. CN0CJ31972872699541U Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 19, 2007 03:23 PM 
Removed his printers, ran ccleaner, added printers
back...he's good to go!
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Brian Witt Nov 19, 2007 03:04 PM 
Task reassigned to Brian Witt.
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Brian Witt Nov 19, 2007 03:04 PM 
OK, I'm in his office now!
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Della Kobbe Nov 19, 2007 02:53 PM 
Roy called in today and he really needs his 
[rinter fixed ASAP!
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Courtney Wehner Nov 19, 2007 09:17 AM 
He called back and needs to get help on this ASAP.
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Courtney Wehner Nov 16, 2007 11:21 AM 
The color printer will not print the entire 
document, it will instead print out extra pages 
that have nothing to do with his print job. The 
color printer 20060473[Edit Inv] is located in ITC 111. He 
cannot print to the black and white printer 
20060582[Edit Inv] at all. He will be in till 4p.
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