Service Request Ticket - # 23306

Service Request Information

CONTACT Name Rand, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2007 12:04 PM
Department Humanities Division Phone 88258
Location Email randt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040669[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag F2T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. f2t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:12:58

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Alex Ichinoe Nov 16, 2007 12:45 PM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Alex Ichinoe Nov 16, 2007 12:45 PM 
He just didn't have Adobe Reader installed. I sent
him to the Adobe page and he is going to install.
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Courtney Wehner Nov 16, 2007 12:06 PM 
He is now in MA 322. He will be in his office 
today now unitl 1p.
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Courtney Wehner Nov 16, 2007 12:05 PM 
He went in to use Adobe Acrobat to open pdf files 
and they will not open. He gets a beep and then 
nothing happens. He said this work on his 
computer happened around the beginning of the 
term. He knows he had Adobe before the work was 
done on his computer.
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