Service Request Ticket - # 23307

Service Request Information

CONTACT Name Braza, Jerry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2007 01:22 PM
Department Health & Exercise Science Phone 88253
Location Email brazaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20070339[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description MacBook Pro 2.2/2GB/120/Super #Z0EB
Serial No. SW87363N9X91 Location returned by Foad Mozaffari for W#20080172 Dec2010

CPU Intel Core 2 Duo T7400(2.16GHz, 667MHz,4M)


OS Software Microsoft Office Pro 2007 Plus from P0062550 installed as Office Pro 2003, Windows XP Pro SP2 from P0062362, Microsoft Office Pro 2004 for MAC from P0063719

Wired NIC 00:1B:63:9F:8E:D0


Wireless NIC 00:1C:B3:BD:F6:6D


Bluetooth NIC 00:1B:63:51:80:89


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Courtney Carlson Nov 29, 2007 04:31 PM
Task reassigned to Brad Dougherty.
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Cinthya Mendez-Garcia Nov 28, 2007 03:07 PM
Does not have his computer with him today, said he
can come in tomorrow with the computer wants to
know the time? After 3pm will work for him. 
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Audrey Sundkvist Nov 28, 2007 01:15 PM
Called and left a message asking for times he is
regularly available, like office hours.
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Christian Mendez Nov 16, 2007 01:24 PM
He just got a new MacBookPro. He is running dual 
OS (windows/macos) and has some files on his 
Windows side that he wants xfered to his Mac OS 
side. He needs help figuring out how to do this.

He is available Tuesday Afternoong of next week. 
November 20th.

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