Service Request Ticket - # 23310

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2007 04:42 PM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PowerMac Dual G5-1.8GHz
Serial No. G84243V3QPR Location PDR

CPU G5-Dual 1.8GHz


OS Software Office 2004 Pro from P0047748, Adobe Creative Suite Premium(see newer version below) and Dreamweaver MX 2004 from P0047748(see newer version below), Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, Macromedia Studio 8 with Flash Pro from P0058823

Wired NIC 00:0D:93:AF:EC:3E

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 04, 2008 02:43 PM 
Task reassigned to Brian Berkley.
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UCS Tech Dec 07, 2007 09:05 AM 
Status changed to: Waiting for Contact
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Brian Witt Dec 07, 2007 09:04 AM 
Not sure if she's back in the office yet, but left
VM for times
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Skyler Gregory Dec 03, 2007 08:52 AM 
her vm says she'll be out until December 6th
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Christian Mendez Nov 16, 2007 04:45 PM 
She received 4 Burned CDRs with images on them 
from a photographer. When she puts any of the 4 
cd's in to the cd drive on the mac, nothing 
appears on her desktop. However, when she placed 
a DVD she had laying around her desk, the MAC 
recognized the dvd.

She tried to open the cd's on a PC and it was 
able to read the discs fine.

She is available any day but MONDAY Nov. 19th.
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