Service Request Ticket - # 23314

Service Request Information

CONTACT Name Hughes, Henry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2007 11:42 AM
Department Humanities Division Phone 89494
Location Email hughesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060231[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 54L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B4:F2

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 21, 2007 04:35 PM 
***This is an email***

Thanks, a lot, Brian. I truly appreciate your help!

Happy Thanksgiving,

Henry
Add Attachment
Brian Witt Nov 21, 2007 01:43 PM 
He had a driver issue.  Remoted in and resolved
that problem.  Sent him an email asking if this
has fixed everything.
Add Attachment
Brian Witt Nov 21, 2007 01:42 PM 
Task reassigned to Brian Witt.
 Add Attachment
Sarah Callaway Nov 18, 2007 11:42 AM 
His sound is not working, he has checked all of 
the conections, he said it suddenly stopped 
working.
 Add Attachment