Service Request Ticket - # 23323

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2007 10:30 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070434[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. GCYXYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003, MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:6B:7F:9E

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Nov 19, 2007 01:12 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Nov 19, 2007 01:11 PM 
I fixed this while on another task.
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Jonathan Guillen Nov 19, 2007 10:31 AM 
Like it said. She got a new computer set up and 
would like to have the pop-up menu that comes 
from the task bar when you print stuff disabled.
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