Service Request Ticket - # 23325

Service Request Information

CONTACT Name Sprenger, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2007 11:18 AM
Department Phone 14006
Location Email sprengec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030379[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 5100, Pentium 4, 2.66GHz, 15.0 SXGA+
Serial No. D730R31 Location PDR

CPU Pentium 4-2.66GHz


OS Unknown Software

Wired NIC 00:0D:56:3C:B7:09

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 19, 2007 02:04 PM 
Stopped by and delivered her laptop.  I had her
check the repaired file and she said it looked good.
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Della Kobbe Nov 19, 2007 01:11 PM 
Cindy called back and she said you can call her 
anytime. She will be in her office all day.
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Brian Witt Nov 19, 2007 01:08 PM 
Left vm for delivery times
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Brian Witt Nov 19, 2007 01:06 PM 
Repaired the file!
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Courtney Wehner Nov 19, 2007 11:19 AM 
Brian knows the details, he was working with her.
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Courtney Wehner Nov 19, 2007 11:19 AM 
Brain was up here helping her and had to take the 
laptop back to work on it. She is in her office, 
but really needs this ASAP.
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