Service Request Ticket - # 23359

Service Request Information

CONTACT Name Bergeron, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2007 10:24 PM
Department Creative Arts/Music Phone 88802
Location Email berge@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030048[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 17in Flat Panel Monitor
Serial No. MX-08G152-47605-373-ACN9 Location PDR
TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Nov 21, 2007 05:32 PM 
The keyboard worked when I got there. Then he just
had a few questions that he wanted answered about
Windows.
 Add Attachment
Skyler Gregory Nov 21, 2007 04:24 PM 
I got a hold of him. Heading over.
 Add Attachment
Skyler Gregory Nov 21, 2007 03:42 PM 
I went by there and he wasn't around. He said, on
Monday, that his class was canceled today but in
the off-chance that he still had the class, he'll
be done at 4:30.
 Add Attachment
Skyler Gregory Nov 21, 2007 02:37 PM 
Task reassigned to Skyler Gregory.
 Add Attachment
Skyler Gregory Nov 21, 2007 02:37 PM 
I told him that I would meet with him and answer
some questions he had about Windows around 3:30 so
I'll address this while I'm there.
 Add Attachment
Patrick Shanley Nov 20, 2007 10:27 PM 
The teacher trys using a adaptor instrument but 
the computer doesn't read the device, claims it 
begins initializing but nothing else. He has a 
class at ten when he hopes to use the device, he 
requested that a tech go to his office any time 
and grab the key board device and try it out it 
figure out the problem
 Add Attachment