Service Request Ticket - # 23361

Service Request Information

CONTACT Name DuChene, Josh   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2007 08:29 AM
Department Admissions Office Phone 88594
Location Email duchenej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040675[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. d1t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0C:2C


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public

Entered by Date Memo
Skyler Gregory Nov 21, 2007 09:09 AM
The date was wrong... only by a month :)
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Skyler Gregory Nov 21, 2007 08:32 AM
Task reassigned to Skyler Gregory.
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Courtney Wehner Nov 21, 2007 08:31 AM
I skyped the techs.
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Courtney Wehner Nov 21, 2007 08:30 AM
He is in the AD main office. He didn't know the 
room number.
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Courtney Wehner Nov 21, 2007 08:30 AM
He can log on to other people's machines but not 
his. He needs to be able to log on to his machine 
ASAP.
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