Service Request Ticket - # 23392

Service Request Information

CONTACT Name Young, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2007 10:37 AM
Department Center for Academic Innovation Phone 88895
Location Email youngn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20030483[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Perfection 2400 Photo Scanner
Serial No. ESUW163949 Location PDR
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 26, 2007 11:32 AM 
Task reassigned to Brian Witt.
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Brian Witt Nov 26, 2007 11:32 AM 
Driver issue.  Reinstalled driver
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Jonathan Guillen Nov 26, 2007 10:38 AM 
She said she was trained to use the printer and 
it was already set up, but when she tried to use 
it this morning, it prompted her to do 
troubleshooting and asked what kind of cable she 
was using. Computer WOU# 20040961[Edit Inv]
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