Service Request Ticket - # 23395

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2007 01:06 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031286[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F4JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:E7:C3:79

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 26, 2007 01:41 PM 
Task reassigned to Brian Witt.
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Brian Witt Nov 26, 2007 01:41 PM 
She was trying to upgrade to Adobe Reader 8
through a bad link.  I went to the Adobe website
and installed version 8 for her.
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Della Kobbe Nov 26, 2007 01:08 PM 
Trying to open file in odobbe file.  It keeps 
telling her to restart her computer and try again 
she has done this many times and it is still not 
working.
She needs this done ASAp
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