Service Request Ticket - # 23405

Service Request Information

CONTACT Name Gatimu, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2007 03:36 PM
Department Education & Leadership Phone 88025
Location Email gatimum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020770[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, Pentium 4-1.8GHZ
Serial No. 236GK11 Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 26, 2007 03:54 PM 
It was on her desktop.  She found the shortcut before I arrived.
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Joe Crowe Nov 26, 2007 03:42 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Nov 26, 2007 03:38 PM 
I skyped the techs.
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Courtney Wehner Nov 26, 2007 03:37 PM 
She will be in her office just before her class. 
I tried walking her through the process of 
finding the connection but she said it was not on 
her computer.
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