Service Request Ticket - # 23406

Service Request Information

CONTACT Name Mueller-Warrant, Piper   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2007 05:12 PM
Department College of Liberal Arts and Sciences Phone 88859
Location Email muellerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20031273[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D600
Serial No. CS4Q051 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Office from P0047835

Wired NIC 00:0F:1F:A5:32:CD


Wireless NIC 00:90:96:B3:CF:12

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Dec 10, 2007 10:28 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Dec 10, 2007 10:28 AM 
I brought a network cable to her.
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UCS Tech Dec 10, 2007 08:36 AM 
Status changed to: Waiting for Contact
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Courtney Carlson Nov 27, 2007 03:28 PM 
They have all they need, everything is set up, 
but it will not connect to network. Cable she 
thinks.
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Courtney Carlson Nov 27, 2007 12:24 PM 
Gone today until 3:30, but anyone else can be 
contact for task. In all day tomorrow.
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Joan Guralnick Nov 27, 2007 09:48 AM 
Can go over any time up until 5:00 pm.  Please 
call before you go over. If she isn't in her 
office she will leave a note saying where she 
is.  They need this by 2:00 pm tomorrow.  The 
equipment is in NS 104  Niki Winslow or Lonnie 
can let you in if you can't find Piper.
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Skyler Gregory Nov 27, 2007 08:19 AM 
Left a vm for times.
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Joan Guralnick Nov 26, 2007 05:15 PM 
Now they tell me that there is a cable but that 
when it is all hooked up it doesn't work.  So, 
it appears that they need someone to check out 
this setup.  They are also missing the projector 
case but I told them that wasn't our concern.  
They are aware that if they need a new cable 
they have to purchase one.
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Joan Guralnick Nov 26, 2007 05:13 PM 
They need a replacement cable for the lost 
cable.  WOU#  20030414[Edit Inv]  is the projector. The 
carts are in Lonnie's office NS 104 which are 
open Monday thru Friday 8:00 am to 5:00 pm
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