Service Request Ticket - # 23410

Service Request Information

CONTACT Name Harden, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2007 08:55 AM
Department Creative Arts/Art Phone 88460
Location Email hardenm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031053[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. N/A Location PDR
TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Jan 22, 2008 05:29 PM 
As far as I know, this is working now, or at least
Mary has a workaround. I'm closing the task.
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Skyler Gregory Dec 07, 2007 10:32 AM 
Looks like the Contribute Server is still down...
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Skyler Gregory Nov 27, 2007 10:45 AM 
I called her and let her know that Stewart fixed
the FAQ page which was the worst.
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Skyler Gregory Nov 27, 2007 10:31 AM 
Stewart says that the contribute server isn't
running properly. She needs one page (the FAQ) to
be fixed soon but she can wait on the server issues.
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Christian Mendez Nov 27, 2007 10:19 AM 
88761 is Stewart's extension
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Christian Mendez Nov 27, 2007 10:19 AM 
Ok, Stewart is not in the Primary Technician's 
box :(

can't assign it to him.
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Christian Mendez Nov 27, 2007 10:17 AM 
Stewart said to assign the task to him. I am 
assigning it to Stewart.
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Skyler Gregory Nov 27, 2007 09:47 AM 
btw: she's doing this on the Terminal Server
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Skyler Gregory Nov 27, 2007 09:45 AM 
she needs the connection thing that contribute can
do. It is asking for the login for a publishing
server though and it is apparently not a person's
(Mary's) login. I'm going to ask Stewart wtf.
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Skyler Gregory Nov 27, 2007 09:06 AM 
Task reassigned to Skyler Gregory.
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Joan Guralnick Nov 27, 2007 08:59 AM 
She needs to get this fixed immediately.  She is 
in her office right now but goes to class at 
0915.  She would like someone to stop by CH 104 
and get her from class so that this can be fixed 
right now.  This is very important to her and she 
expressed over and over that it needs to be done 
immediately.  So, it is a high priority for her.
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