Service Request Ticket - # 23422

Service Request Information

CONTACT Name Carter, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 27, 2007 01:33 PM
Department Business Services/Printshop Phone 88440
Location Email carterst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031369[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Precision Workstation 450 2.66GHz
Serial No. 8R4H251 Location PDR

CPU 2 Xeon 2.66GHz


OS Unknown Software MS Office Pro 2003 from P0049555, transfered from W#20030728 Acrobat Pro 7 from P0057687

Wired NIC 00:0D:56:F9:DC:5D

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Nov 27, 2007 02:54 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Nov 27, 2007 02:54 PM 
NTF....the files (and drive) were there.
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Courtney Carlson Nov 27, 2007 01:37 PM 
He said that Joe was moving some files around?
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Courtney Carlson Nov 27, 2007 01:36 PM 
Ext 8-8431

Print Shopt files missing altogether.
Can't access I Drive, doesn't show as an option 
at all.

Print show not working until this is resolved.
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