Service Request Ticket - # 23444

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2007 10:41 AM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 15, 2008 04:49 PM 
Was told computer needed to be delivered to day. 
Did not open task before taking to deliver. 
Roxio is installed by default as is microsoft 
office and adobe reader.
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Adam Shinn Jan 15, 2008 04:47 PM 
Task reassigned to Adam Shinn.
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Christian Mendez Dec 11, 2007 04:55 PM 
Lisa called back with this additional software 
she would like:

Microsoft Suite, Adobe Reader, and also Roxio 
burning software.
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New Equip. Setup Dec 11, 2007 10:50 AM 
Status changed to: Waiting for Contact
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Audrey Sundkvist Dec 11, 2007 10:50 AM 
Called asking which additional software was needed
for this setup. Please get a list from Lisa when
she calls.
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Tricia Flaherty Nov 28, 2007 10:44 AM 
This will be in tech inbox #8 with setup sheet.  
There may be addtional software that TRI may want 
loaded please talk with Lisa or other end user 
she specifies for you about the needs of this 
station
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