Service Request Ticket - # 23468

Service Request Information

CONTACT Name Hird, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 29, 2007 12:22 PM
Department Phone 8-8303
Location Email hirdp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060057[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20-inch, 2GHz Intel Core Duo #MA200LL/A
Serial No. W8614485U2P Location PDR

CPU 2GHz Intel Core Duo


OS Unknown Software MS Office Pro 2004 from P0058161, Adobe Photoshop CS2 v9 from P0058741

Wired NIC 00:16:CB:91:9A:14


Bluetooth NIC 00:16:CB:0F:EA:41

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Nov 29, 2007 04:07 PM 
stopped by no problem found they said someone
stopped by earlier.
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Alex Ichinoe Nov 29, 2007 03:56 PM 
Sent Myron to take a look
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Alex Ichinoe Nov 29, 2007 03:56 PM 
Task reassigned to Myron Hoeckle.
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Courtney Carlson Nov 29, 2007 12:26 PM 
Total work stoppage until resolved.
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Courtney Carlson Nov 29, 2007 12:26 PM 
Comp located inWC 203D, only in mac in the office.

Student worker who called:
Christian Rogers
V00200894
crogers05
503-522-3937

Times: business hours. Anyone in office at time 
can be contact.
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