Service Request Ticket

Service Request Information

CONTACT	Name	Bennett, Roy V.	Date	Nov 29, 2007 04:41 PM
	Department	Library & Media Services	Phone	88893
	Location		Email	bennetr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070143 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
	Serial No.	18GBBD1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	MS Office Pro 2007 installed as Office Pro 2003 from P0062550, LC Easy, Adobe Photoshop 7 from P0042186, Macromedia DreamweaverMX from P0037637, Adobe Acrobat 6.0 Standard from P0042186
	Wired NIC	00:1A:A0:53:18:EF

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	wittb@wou.edu	89201

Entered by	Date	Memo
Brian Witt			Email Public
Entered by	Date	Memo
Brian Witt	Dec 05, 2007 04:09 PM	Task reassigned to Brian Witt.	Add Attachment
Brian Witt	Dec 05, 2007 04:09 PM	Set machine up	Add Attachment
Brian Witt	Dec 04, 2007 03:44 PM	I will handle delivery and setup tomorrow, 12/5	Add Attachment
Tricia Flaherty	Nov 30, 2007 03:34 PM	I found a name for a possible end user for this station on Roy's latest email - Breanna Weston this was not on the original spreadsheet so I missed it till now	Add Attachment
Tricia Flaherty	Nov 29, 2007 05:21 PM	Tech inbox #1	Add Attachment
Tricia Flaherty	Nov 29, 2007 04:43 PM	W#20070143 cpu and W#20070244 19inch FP monitor to replace Conference Room station, dual monitor setup requested, software:LC Easy, Adobe Photoshop 7 from P0042186, Macromedia DreamweaverMX from P0037637, Adobe Acrobat 6.0 Standard from P0042186	Add Attachment