Service Request Ticket - # 23481

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2007 08:20 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051128[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB007F Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8E:9A

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Courtney Wehner Nov 30, 2007 08:32 AM 
She called back and said the thin clients next to 
the info desk in Werner are not working either. I 
told her you thought it was a server issue. She 
said I didn't need to create another task then.
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Courtney Wehner Nov 30, 2007 08:22 AM 
She unplugged them and plugged them back in and 
that didn't help.
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Courtney Wehner Nov 30, 2007 08:20 AM 
The screens are blue with a white box floating 
around.
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