Service Request Ticket - # 23483

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2007 09:34 AM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050342[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. BJ1R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software DREAMWEAVER 8 from P0055214

Wired NIC 00:12:3F:89:B1:8F

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 30, 2007 02:22 PM 
Task reassigned to Brian Witt.
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Brian Witt Nov 30, 2007 02:22 PM 
Stopped by...cold walk...self resolved
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Brian Witt Nov 30, 2007 02:08 PM 
I called, but no one answered so I will come over.
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Courtney Wehner Nov 30, 2007 09:36 AM 
She siad someone could call or come over.
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Courtney Wehner Nov 30, 2007 09:36 AM 
She is located in APS 301 Writing Center. She is 
trying to download fonts and making sure she can 
extract them. They are making t-shirts and they 
need the fonts. Her name is Marta #88234. She 
will be in till 3p. She would like help with this 
before that of course.
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