Service Request Ticket - # 23486

Service Request Information

CONTACT Name Sil, Narasingha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2007 11:49 AM
Department Emeritus and Retired Faculty and Staff Phone
Location Email siln@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030696[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 4RC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:19:A4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 30, 2007 04:33 PM 
Task reassigned to Brian Witt.
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Christian Mendez Nov 30, 2007 04:10 PM 
Task reassigned to Christian Mendez.
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Christian Mendez Nov 30, 2007 04:10 PM 
He called back saying that "it was my own 
stupidity and I have solved my problem"

I am marking this as completed. He wanted me to 
close the ticket.
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Brian Witt Nov 30, 2007 03:28 PM 
Left vm for times.
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Courtney Wehner Nov 30, 2007 11:52 AM 
He tried other computers and it will not work for 
him.
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Courtney Wehner Nov 30, 2007 11:51 AM 
He clicks on Printable, but nothing happens. He 
is in MA 223. He will be back in his office 
Monday at 10a.
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