Service Request Ticket - # 23487

Service Request Information

CONTACT Name Yeiter, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2007 11:56 AM
Department Phone 88471
Location Email yeiterp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXC21472 Location PDR

Model #TB37211/a Hostname itc001.wou.edu
Notes IP: 140.211.114.84 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:A6:F1

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 03, 2007 08:32 AM 
The student was out of print credits.
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Courtney Wehner Nov 30, 2007 11:58 AM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Nov 30, 2007 11:58 AM 
I called Brad, he is heading over.
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Courtney Wehner Nov 30, 2007 11:57 AM 
He tried turning it off and back on and that 
didn't help. He has students in there trying to 
print out their final projects. He needs help 
ASAP. please :)
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