Service Request Ticket - # 23491

Service Request Information

CONTACT Name Bruce, Greg   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2007 01:35 PM
Department Athletics Phone 88177
Location Email bruceg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020564[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 8J3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:34:A3

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 30, 2007 02:02 PM 
Task reassigned to Brian Witt.
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Brian Witt Nov 30, 2007 02:01 PM 
Remoted in and added the printer from radar with
its new name scheme.
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Christian Mendez Nov 30, 2007 01:37 PM 
He is unable to print to the printer in the Hall 
right outside his door. This is the one that was 
broken, now has been re-installed, and everyone 
else can print to it, but when he tries.

Error: Opening Printer. name of printer does not 
exist on comp. name was typed incorrectly or the 
specified printer has lost its connectino to the 
server.

He is avaiable until 3pm.
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