Service Request Ticket

Service Request Information

CONTACT	Name	Bennett, Roy V.	Date	Nov 30, 2007 04:19 PM
	Department	Library & Media Services	Phone	88893
	Location		Email	bennetr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070146 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
	Serial No.	DHGBBD1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	MS Office Pro 2007 from P0062550,Transfered from W#20020693 11-2007 Dreamweaver MX from P0037637 and Acrobat 6 Pro from P0043887
	Wired NIC	00:1A:A0:52:FA:86

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	wittb@wou.edu	89201

Entered by	Date	Memo
Brian Witt			Email Public
Entered by	Date	Memo
Brian Witt	Dec 05, 2007 04:10 PM	Task reassigned to Brian Witt.	Add Attachment
Brian Witt	Dec 05, 2007 04:10 PM	Set machine up	Add Attachment
Brian Witt	Dec 04, 2007 03:44 PM	I will handle delivery and setup tomorrow, 12/5	Add Attachment
Tricia Flaherty	Nov 30, 2007 04:20 PM	this replaces W#20020693 cpu W#?UNKNOWN monitor It is near tech inboxes with GFA setup sheet and monitor W#20070247	Add Attachment