Service Request Ticket - # 23500

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2007 06:27 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20050198[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 270BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DC:CF:56


TECHS Submitted by Brandon Farley Contact bfarley@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public

Entered by Date Memo
Audrey Sundkvist Dec 07, 2007 01:09 PM
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Dec 07, 2007 01:08 PM
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Dec 07, 2007 01:08 PM
This is a duplicate task to 23542.
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Courtney Carlson Dec 04, 2007 03:42 PM
Note there are a few laptops at the checkout desk 
at this time that need to be picked up...

Library laptop tasks:
23542 - slow
23536 - broken backspace key
23500 - sticky keys
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Brandon Farley Dec 02, 2007 06:28 PM
Keys on the laptob aren't working well and seem 
to be sticky on and inside the keyboard. 
Requested someone that could clean it.
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