Service Request Ticket - # 23502

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2007 08:47 AM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:D9:69:FD

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 04, 2007 12:28 PM 
Recreated the printer on Radar. Fixed.
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Courtney Carlson Dec 04, 2007 10:19 AM 
She called for Brad. Skyped him. Gave Marjory the 
message from him that he would contact her around 
11am today.

She also wanted to know the status on her task 
regarding moving a machine. 23507.
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Brad Dougherty Dec 03, 2007 02:07 PM 
Called and left her a message letting her know
that I still haven't found a fix for this.
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Brad Dougherty Dec 03, 2007 01:17 PM 
Task reassigned to Brad Dougherty.
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Myron Hoeckle (Student) Dec 03, 2007 11:09 AM 
\\radar\HR-manatee, is the printer, I send a test
print of some text to print double sided but I
have to go to a group meeting. I did not receive
an error from radar.
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Myron Hoeckle (Student) Dec 03, 2007 10:57 AM 
talked with Kevin, she is 'freaked' out, I asked
him to get the printer name.
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Courtney Wehner Dec 03, 2007 08:50 AM 
I skyped the techs.
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Courtney Wehner Dec 03, 2007 08:48 AM 
Function address 0x5dea5aa caused a protection 
fault. Some or all of property pages may not be 
displayed. She is in MA 305.
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