Service Request Ticket - # 23504

Service Request Information

CONTACT Name Merriman, Beverly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2007 10:17 AM
Department Deaf Studies and Professional Studies Phone 88261
Location Email merrimab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030835[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 8P80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:01:2A

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact knabet@wou.edu 88507

Tracking

Entered by Date Memo
Travis Knabe
Email

Public
Entered by Date Memo
Travis Knabe Dec 06, 2007 04:00 PM 
Task reassigned to Travis Knabe.
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Travis Knabe Dec 06, 2007 04:00 PM 
called.  couldn't explain why its happening. she's
going to contact me directly next time its happening.
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Kevin Elmore Dec 03, 2007 10:25 AM 
She's getting errors like this:

    Barr on 12/3/2007 10:11 AM
            The Sun SMTP Transport service failed 
to deliver the message to this recipient on 
server cougar.wou.edu for the following reason: 1 
SMTP connection broken (command)
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