Service Request Ticket - # 23508

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2007 11:03 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070147[Edit Inv] (opens in a new window) Bldg/Room HWC 128
Service Tag 84GBBD1 Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 84GBBD1 Location Conference Rm

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:52:F8:72

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Dec 05, 2007 04:09 PM 
Task reassigned to Brian Witt.
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Brian Witt Dec 05, 2007 04:09 PM 
Set machine up
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Brian Witt Dec 04, 2007 03:44 PM 
I will handle delivery and setup tomorrow, 12/5
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Tricia Flaherty Dec 03, 2007 11:09 AM 
this is to replace W#20020702[Edit Inv] and a monitor W#? 
computer and accessories are in tech inbox #3 
with GFA form, monitor is underneath tech inbox
(W#20070248)
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