Service Request Ticket - # 23510

Service Request Information

CONTACT Name Grim, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2007 11:20 AM
Department Creative Arts/Theater-Dance Phone 88417
Location Email grims@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Alex Ichinoe Dec 10, 2007 03:14 PM 
I installed the software and gave the labtop back
to him. ;)
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Courtney Carlson Dec 10, 2007 10:29 AM 
Scott Grim showed up at office. Alex spoke with 
him in person.
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Brad Dougherty Dec 10, 2007 07:34 AM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Brad Dougherty Dec 10, 2007 07:34 AM 
I had talkeed to Tricia about this and she said
that  she said that all of the software requested
qualified for 80/20 except for Vector Works which
she said she would look into.
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Brad Dougherty Dec 07, 2007 12:43 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Dec 07, 2007 12:43 PM 
He's going to bring his machine by on Monday.
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Courtney Wehner Dec 07, 2007 12:17 PM 
He called back and I let him talk to Brad.
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Courtney Wehner Dec 07, 2007 10:44 AM 
I skyped the techs.
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Courtney Wehner Dec 07, 2007 10:43 AM 
He called back wanting to know the status of 
this. He said he would stick around in his office 
if someone will call himm.
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Courtney Carlson Dec 03, 2007 11:55 AM 
1) Needs to know what dvd recordable disks to buy 
for Mac (+/-?)

2) He got a new mac for his home office, not wou 
issued. Needs same software on it as he has here.
 MS Office, Photoshop-Creative Suite, Vector 
Works (has license key). He did not know what 
versions he has.

Times: late mornings-early afternoons M-F
Call or email. He said email is great.
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