Service Request Ticket - # 23513

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2007 12:33 PM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010539[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description LaserJet 4100DTN laser printer
Serial No. SUSJNF23337 Location PDR

Model C8052A Hostname
Notes LaserJet 4100DTN,3 trays, 25ppm, 1200dpi, auto duplexing, internal JetDirect 610n(EIO), NIC: 00-01-E6-56-B0-09 Ink/Toner Refill

Wired NIC 00:01:E6:56:B0:09

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 08, 2008 11:52 AM 
Task reassigned to Brian Witt.
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Brian Witt Feb 08, 2008 11:52 AM 
Called and they currently have no problems.
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UCS Tech Dec 10, 2007 03:28 PM 
Status changed to: Waiting for Contact
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Audrey Sundkvist Dec 03, 2007 04:35 PM 
It is the toner cartage, although this printer is
UCS' and on lone to them. Brad wants them to order
the new cartage if they want to keep the printer
or we come and take the printer back. They have a
giant Lexmark in the same room they are supposed
to use. I left Karen a message saying these things.
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Audrey Sundkvist Dec 03, 2007 02:23 PM 
I will go have a look.
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Courtney Wehner Dec 03, 2007 12:34 PM 
The printer is in RA 103. The room will be open 
till 5p. It is their printing room.
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