Service Request Ticket - # 23527

Service Request Information

CONTACT Name Hale, Karla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2007 08:50 AM
Department Phone 88597
Location Email halek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040648[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 4TH8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, Filemaker Pro 9 from P0063719, Dreamweaver Cs3 WIN from P0063719

Wired NIC 00:11:43:DD:14:21

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Carlson Dec 04, 2007 08:59 AM 
She called back after rebooting and problem was 
resolved. Closing.
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Courtney Carlson Dec 04, 2007 08:55 AM 
Tried to shut down and reboot.
Gave message that computer was closing: tray icon 
and explorer.exe

Tuned it back on:
Printers and faxes won't open.

She had to go and was going to call me back with 
more details.
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