Service Request Ticket - # 23543

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2007 03:30 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 24, 2008 02:05 PM 
Took the mintor to the library to hook it up and 
there was already a monitor attached to the thin 
client. So now we have an extra monitor layin 
around.
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Adam Shinn Jan 24, 2008 01:11 PM 
Task reassigned to Adam Shinn.
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Brad Dougherty Jan 23, 2008 10:41 AM 
Ready to deliver. It's on the OUT box.
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Brad Dougherty Jan 15, 2008 09:27 AM 
Ordered.
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Brian Witt Dec 07, 2007 12:21 PM 
Task reassigned to Brad Dougherty.
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Brian Witt Dec 07, 2007 12:14 PM 
Looks like the power button is bad (feels broken).
 Followed the same troubleshooting as the library
did. Monitor is back at UCS on Joe's old desk
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Courtney Carlson Dec 04, 2007 03:35 PM 
Thin client in the Hamersly student lounge has a 
monitor that is "dead".

20030213[Edit Inv] monitor

Checked connections at machine and wall end? Yes.

Know last time it worked? No, it was discovered 
this afternoon.

No green or orange light on monitor button.
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